WE CONCIERGE

DOEL SANTANA

Founder · Hospitality · Gastronomy · Marketing · Creative

My career has developed at the intersection of hospitality, gastronomy, marketing, and creativity.

Originally from Ponce, Puerto Rico, I began my professional path through a combination of business and marketing education and hands-on experience in restaurants, bars, and events.

As my experience in hospitality grew, so did my interest in wine, cocktails, beverage culture, and the broader experience surrounding restaurants and bars. Alongside my work in hospitality, I continued developing my background in marketing, content, photography, and brand development.

These experiences eventually led me to establish WE CONCIERGE in 2025, bringing together my background in marketing and my firsthand understanding of hospitality into an independent business focused on creative and hospitality solutions.

Professional Experience

2025 — PresentWE CONCIERGEFounder & Owner
2023 — PresentPANORAMA 180Server & Bartender
2022 — PresentDIVERSOServer & Bartender
2021 — 2025ROMANO MACARONI GRILLServer

Education

Universidad Interamericana de Puerto Rico

Recinto de Ponce

Bachelor of Business Administration — Concentration in Marketing

Fundación José Ortega y Gasset

Argentina

International Academic Exchange

Certifications

International Sommelier Guild

Intermediate Wine Certificate

European Bartender School

Bartending & Mixology

Languages

Spanish

Native

English

Fluent / Professional

Areas of Expertise

Hospitality

  • Restaurant & Bar Operations
  • Guest Experience
  • Events

Wine & Beverage

  • Wine
  • Cocktails
  • Bartending & Mixology
  • Beverage Development

Marketing & Creative

  • Marketing
  • Social Media
  • Content Creation
  • Photography
  • Video
  • Creative Direction
  • Brand Development

Business & Digital

  • Entrepreneurship
  • Website Development
  • Digital Presence

Currently

Hospitality · Gastronomy · Beverage · Creative Direction · Entrepreneurship

THE WAITER COMMUNITY

People, places & connections.

Over the years, hospitality has given me much more than professional experience. It has introduced me to people, places, stories, and friendships that have become part of my journey.

Through work, travel, shared tables, long shifts, conversations, and the simple act of being around people, I have had the opportunity to meet and document many of the people who have crossed my path throughout the industry.

The Waiter Community is a collection of those connections.

A growing visual record of the people I have worked with, learned from, traveled alongside, celebrated with, and simply had the chance to meet along the way.

It is a reminder that hospitality has always been about more than the place where we work. It is about the people we meet along the way.

This archive is just getting started — more photos coming soon.

WE CONCIERGE

Hospitality · Gastronomy · Creative